Strapless Square-neckline Resort-style Dress

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At XXXXX, we are committed to delivering your order with care and precision. Below are our available shipping options:

STANDARD SHIPPING
Orders value under $120: Shipping fee is xxx

Orders value is $120 or above: Free Shipping

Processing Time: 2–5 business days (Monday–Saturday)

Shipping Time: 7–9 business days (Monday–Saturday)

Total Delivery Time: 9–14 business days (Monday–Saturday)

ORDER CUT-OFF TIME
Orders placed before 18:00 (Mon-Sat, GMT+11) will be processed the same day.

Orders placed after 18:00 will be processed the next business day.

Orders placed over the weekend (Sun) will be processed on Monday.

DISPATCH
Once your order has been processed, it will be dispatched immediately.
You will receive a confirmation email with tracking information once your package ships.

SHIPPING CARRIERS
We partner with trusted logistics providers including:

DHL

USPS

UPS

FedEx

Carrier selection may vary depending on your location and the shipping method selected.

DELIVERY NOTES
Delivery times are estimates and may vary during high-volume periods such as holidays and promotional events.

Processing time and shipping time are separate phases of fulfillment.

We are not responsible for carrier delays, incorrect shipping addresses provided by customers, or circumstances beyond our control.

Please ensure your shipping information is accurate before completing your order.

CUSTOMER SERVICE
We strive to make your ordering experience seamless and enjoyable. If you have any questions regarding shipping, feel free to contact us:

Email: contact@xxxxx.com
Phone: +61 (02) 8880 0283

We aim to respond within 1 business day.

COMPANY DETAILS
Shop Name: xxxxx

BUSINESS HOURS
Monday – Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

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You have the right to return your order within 14 days of receiving it.

Returning products is easy.

We do not charge restocking fees or any additional handling fees. We also accept exchanges.

To initiate a return or exchange, please submit your request on Returns and Exchange portal. An automated email will provide you with return instructions.

Return Shipping Costs
Customers are responsible for the cost of returning items unless otherwise required by applicable law. Original shipping charges are non-refundable.

Return Conditions
Only products in NEW condition can be returned. This means the item must be:

Unused
Unwashed
In its original condition
With all original tags and labels attached
Items that do not meet these requirements may not be eligible for a refund or exchange.

Cancellation Policy
Orders may be cancelled within 24 hours of placement.

After 24 hours, order processing may have begun and cancellation may no longer be possible. If your order has already been processed or shipped, you may request a return in accordance with this policy after receiving the item.

Final Sale Items
Products purchased from the Clearance collection are considered final sale and cannot be returned, exchanged, or refunded unless required by applicable law.

Refund Processing
Once we have received and inspected your return, your refund will be processed within 10 business days. The amount will be credited to the original payment method used to place the order.

Compliance with Applicable Law
We comply with all applicable consumer protection laws regarding returns, exchanges, cancellations, and refunds.

We reserve the right to update or modify this Return & Refund Policy at any time to reflect changes in our business practices or legal obligations.

Contact Details
Shop name: DUVALWOMEN
Email: contact@xxxxx.com

Opening Hours
Monday – Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

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When you pay on our website, you can use the following secure payment methods:

PayPal
Visa
Mastercard
American Express
Apple Pay
If you have any questions, please contact our customer service: contact@xxxxx.com

Contact details
Shop name: DUVALWOMEN
Email: contact@xxxxx.com
Opening hours:
Monday - Saturday: 8:00 - 18:00
Sunday: Closed